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Manufacturing Line Design Services

Lean manufacturing implementation using Demand Flow Technology methodology within regulated industries (medical devices and life science devices)

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Design Pull Systems

  • Single-piece flow and other flows

  • Demand at capacity line design

  • Mixed model line design

  • Cell and workstation design

  • Takt time level loading

  • Identification of value-added and non-value-added work

  • Machine batch process buffering

  • Workforce optimization through flex training and scheduling

  • Value-stream mapping

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Minimize Inventory

  • Minimize WIP and FG

  • Two Kanban and Vendor Managed Inventory implementation

  • FG inventory pull for orders (minimize kit and work orders)

    • Coordinate production, procurement, and sales

  • Material handling design from stores to FG

Paper Planes

Create Standard Work and Training Programs

  • Work instruction creation

  • SME engagement to capture tribal knowledge

  • Lean process improvement during the creation

  • In-line quality inspections

  • Testing, inspection, recording

  • Quality processes that align with

    • ISO 9001​

    • ISO 13485

    • CFR21 part 820

Field Service Support Design Services

Customer centric design of a 3-tier global field service organization

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Organization

  • Workforce hiring for field service in all three tiers (English speaking as ESL)

  • Policy, SOP, and WIN creation to support customer service level agreements

  • Managing service distributors and contractors

  • Creation of service records and the quality connections within manufacturing and design

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Serviceability Assessment

  • Specialize in complex electro-mechanical device that are serviced in the field
    or returned to a service center

  • Improve uptime and decrease cost of service

  • Spare part kit creation

  • Spare part instruction creation

  • Spare part inventory management design

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Knowledge Management

  • Service procedure creation

    • Install, preventive maintenance, repair, adjust, calibrate, troubleshoot

  • Service manual creation

    • Using technicians, field service, or technical writers

    • Handling complex technical content that must meet requirements

    • Content creation, distribution, and version control

  • Field service training creation​

    • Hands-on workshop format​

    • Train-the-trainer programs

    • Facilitation assessment

  • Content management system selection and implementation

    • Small to large team

    • Global team

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